Numbers don’t lie.
Numbers don’t lie.
8×8 conducted several online surveys to find out how organizations like yours were using Microsoft Teams, and how they are (and are not) using it to serve broader telephony and connectivity needs. The results are interesting and make a solid case to re-evaluate how we integrate collaboration tools into the broader enterprise ecosystem.
Download and read Chapter 7 of our eBook for more information.
Download chapter 7 of the Connect Everywhere eBook.
Your eBook will download or preview dependant on your browser settings.
Only 11% of respondents think Microsoft’s calling plans for Teams are reasonable.
Physical phones are being replaced by apps. 65% of you use computers as primary work communications devices.
61% of respondents would prefer to use the native Teams dialer for all phone calls.
66% of you believe Teams is not prepared to support business-critical communications channels.
Only 25% of Teams customers we surveyed use it to make calls outside of their own organization.
65% of respondents have contact center agents use separate platforms to make up for shortcomings in Teams.
8×8 Voice for Microsoft Teams
If you are eager to learn how we make communications convenient for Microsoft Teams, click here for a 48-second introduction to see convenient communications in action or complete the form below to download your eBook.
Download chapter 7 of the Connect Everywhere eBook.
Your eBook will download or preview dependant on your browser settings.
View other chapters from our Connect Everywhere: Better Voice Communications for Microsoft Teams eBook
View other chapters from our Connect Everywhere: Better Voice Communications for Microsoft Teams eBook
