With 8×8 Voice for Teams, they can now connect a client in Malta, a sales manager in Chile, and a rail operator in Malaysia, all using 8×8 Voice for Microsoft Teams directly from the Teams interface to discuss transport routes, delivery lead times or status of shipments. Direct voice routing for Teams provides the flexibility their business needed. Now, their Teams users can make any number of calls, to any destination with full PSTN telephony replacement in 38 countries. They can use existing phone numbers ported to 8×8, or get new phone numbers including national, local, and non-geographic numbers.
By improving responsiveness to customers and ensuring accurate on-time pick up and delivery, this international transportation organization is able to maintain strong customer relationships while minimizing any disruption to how their employees work, thanks to the easy implementation and use of 8×8 Voice for Microsoft Teams.