There is more urgency than ever to make your move to cloud communications
This chapter examines ROI factors and business benefits of moving to cloud communications on a single platform. It is the summer of 2020. Leaders must act boldly to invest in these services that can keep their businesses open in normal times and in crises like we are in today. Jobs and businesses are at stake. The time is now to make that transformation.
With few exceptions, on-premises business telephony is headed to the island of cassette tapes, compact-disc players, VCRs, and flip phones. Gartner Research has predicted that “by 2022, four cloud-based UCaaS seat licenses will be sold for every premises-based UC license, driven by an expanding list of cloud communications capabilities in UCaaS solutions. (Source: Top 3 Considerations When Moving From Premises-Based Unified Communications to Cloud-Based UCaaS, 4/3/2020)” That is a quadruple number of licenses for cloud, and the disparity will only grow. This does not mean certain hardware such as handsets cannot be reused. It just means that all infrastructure innovation is happening in the cloud.
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