To be a little blunt, if Microsoft had a great solution for voice calls, 8×8 wouldn’t have bothered building the 8×8 Voice for MS Teams integration in the first place!
Our view is that Microsoft provides a just-good-enough solution for voice calling to tick the box for some organisations, but not most.
To be a little blunt, if Microsoft had a great solution for voice calls, 8×8 wouldn’t have bothered building the 8×8 Voice for MS Teams integration in the first place!
Our view is that Microsoft provides a just-good-enough solution for voice calling to tick the box for some organisations, but not most.
Our blog here explains the limitations of Microsoft voice services alone.