Celebrating 25 Years Of Business

Established 1999, SynergyGroup provides 25 Years of Innovation and Customer-Centric Solutions. Our people, partnerships and passion are at the heart of our customers success and drive everything we do.

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About us.

Our people, partnerships and passion are at the heart of our clients success and drive everything we do.

Get In Touch >

Our Story of Growth and Transformation

1999: The Beginning

SynergyGroup was born in a spare room of a flat in Clapham, London. Our vision was to redefine business communications.

2004: Embracing Innovation

As early adopters of IP telephony and VoIP, we embraced cloud technologies that revolutionised how businesses operate. This was a celebratory moment for our founder Leon, who could finally trade in the pain of installing traditional phone lines for the mobility and flexibility of next-generation voice solutions.

2005: Focussing On The Future

Recognising the immense potential of cloud telephony, we sold our legacy phone system business to Gamma. This allowed us to focus solely on the benefit cloud telephony services would bring to the SMB, Mid-Market and Enterprise market places.

2010: Pioneers In IP

Leveraging the insights gained from deploying Hosted IP and SIP solutions for enterprise customers, we quickly became experts in implementing and maintaining national and international voice networks. We distilled this high-level thinking to successfully engage with smaller businesses. Our expertise enabled us to provide our customers with robust and reliable communication solutions, further cementing our position as industry leaders. We brought enterprise-grade Hosted IP to major customers such as Odgers Berndtson, Express Newspapers, Channel 5, Deepminds, The Health Lottery, YouView TV, and smaller organisations alike.

2015: Embracing Change

In a rapidly evolving technological landscape, we understood the need to adapt and grow. We expanded our services beyond telephony, becoming a single point of contact for all technology needs: IT Support, Cyber Security, Internet Connectivity, and Mobiles.

2016: Global Reach

Our partnership with 8×8 marked a significant milestone, enabling us to provide global unified communications coverage. This expansion allowed us to support our customers’ growth into global territories.

Synergy was established in 1999, based on a foundation of better collaboration between clients, best of breed third-party providers, and a dedicated expert team.

Leon Penny founder and Managing Director, continues in his mission and ethos for over 30 years, which is built on a partnership with clients, passionately focusing on their needs; acting ethically to provide independent advice that puts clients at the heart of everything we do.

It’s through developing these partnerships and Synergy’s culture that means we continue to provide high-quality independent advice, with a range of tailored products and services that are delivered to enable businesses to develop and grow. Together we can help identify future needs and objectives, advising on how businesses can improve and deliver on their objectives with the effective use of technology maximising the competitive advantage a Distributed and Inclusive Workforce can afford a growing business.

2019: Ahead Of The Curve

We foresaw the value of a “Distributed Workforce” model and embarked on an exercise to test its viability. This forward-thinking approach gave us and our customers an advantage when the world faced unprecedented lockdowns.

2020: People Over Profit

During the pandemic, we stayed true to our company culture and put “People over Profit”. We provided financial and operational support to all our customers, assisting them in rebuilding their businesses post-pandemic.

2022: Cyber Health Check

Understanding the increasing importance of cyber security, we launched our market-leading Cyber Health Check. This tool provides an unbiased evaluation of a company’s current cyber posture and guides future investment.

Today

We proudly support clients across the UK and globally. Our simplified support of streamlined service through single point of contact enables business owners to focus on growing their business, achieving their goals, and frequently reaching the point of exit and only having to deal with us for any issues regarding technology, solutions.

The Synergy Difference – Putting Customers First

After 25 years, our founding principles remain unwavering. SynergyGroup was built on a foundation of fostering better collaboration between clients and best-of-breed third-party providers, guided by a dedicated team of experts.

Our CEO, Leon Penny, continues his 30-year mission of principled partnership – passionately aligning with client needs, providing ethical independent advice, and keeping customers at the heart of everything we do.

While technology evolves rapidly, our focus remains grounded in ethical practices, consultative guidance, and an unwavering commitment to supporting our clients’ growth while lowering costs and fortifying their digital capabilities for the future.

From telephony and managed IT to cloud collaboration, connectivity, mobile solutions and advanced security, SynergyGroup brings integrity-driven, tailored services to SMEs and enterprises alike. We help organisations make better technology choices for their specific needs and unlock their potential.

For a quarter-century, our story has been one of relentless adaptability and faith in putting customers first. We cannot wait to write the next chapter alongside you.

Supporting organisations by
providing purpose-driven technology

Synergy was established in 1999, based on a foundation of better collaboration between clients, best of breed third-party providers, and a dedicated expert team.

The Synergy Difference

1. Bespoke Client Solutions

Technology requirements always vary from one supplier to the next. However, what makes Synergy different is our focus on offering bespoke consultative advice, focused on supporting the client’s business requirements and lowering prices, whilst not compromising on quality or security.

Our unlimited IT support package flips traditional support on its head. Unlike other providers, we put our client’s interests first by offering a fixed price no matter how many queries are raised in a month for a price that other providers do for just limited hours agreements.

Not only that but or, we complement this service with our all-inclusive Telephony bundles, including international calls, so you know exactly what you are paying, each and every month.

2. Market-Leading Responsiveness

No matter the need, our dedicated team focus on prioritising a positive customer experience, with our unbiased advice meaning we’re able to support businesses of all sizes even if they’re not an existing client.

What’s more, we offer a single point of responsibility across all our services, so you’ll only ever need to liaise with one of our friendly engineers to get anything done.

3. Dedicated Team

Our continuing commitment to our clients has ensured Synergy has attracted the right talent. Our in-house team compromises specialists who support business needs across all key areas; Information Technology, Telephony and Communications, Cloud Solutions, and Security.

At Synergy we invest in our team by recruiting highly skilled people who can develop their career backed by support and training every step of the way, empowering them to expand and achieve their goals.

A happy, successful, distributed workforce from Cornwall to London to Yorkshire means we’re always on hand to help our clients. We pride ourselves on high retention rates; our whole team of board members started in Synergy at either junior or management level. This means you can be sure that the time you invest in bringing us up to speed on your business will be retained for years to come.

4. Commercial Focus

We know that our primary role is to support your business in delivering against your commercial targets. With a single, reliable point of contact, we will free you and your team up from day-to-day involvement with your tech, to focusing on growing your business.

So not only will your technology and communications run more smoothly with Synergy in place, you can also expect to improve team productivity as a result.

1. Bespoke Client Solutions

Not only that but or, we complement this service with our all-inclusive Telephony bundles, including international calls, so you know exactly what you are paying, each and every month.

2. Market-Leading Responsiveness

What’s more, we offer a single point of responsibility across all our services, so you’ll only ever need to liaise with one of our friendly engineers to get anything done.

3. Dedicated Team

4. Commercial Focus

So not only will your technology and communications run more smoothly with Synergy in place, you can also expect to improve team productivity as a result.

Take the next step

Speak to one of our experts

Call: 020 3551 7773
Email: synergy@synergygrp.co.uk

Our partners

To deliver on our values we are very selective with our products and solutions, delivering the best in breed and only working with brands synonymous with quality, reliability, innovation, integration, security, compliance and flexibility.

We have a longstanding relationship with some of the world’s leading Technology vendors and Carrier networks. As advisors, our pricing is transparent and competitive; providing our clients with enterprise-level multi-sourcing opportunities rarely available to small and medium-sized businesses.