Experience Communications as a service (XCaaS)

Ensure your team has the best tech tools to enable the best possible service for your clients.

As the number of communication channels grows, and hybrid working becomes the normal. Businesses need to ensure that the employee and customer experiences remains as efficient as ever.

This year 8×8 brings Experience Communications as a Service (XCaaS) – a new cloud model that erases the boundary between Unified Communications as a service and Contact Centre as a service. This new offering delivers both on a single platform which includes fully integrated cloud-native contact centre, voice, team chat, meetings, and Communications Platform as a Service capabilities.

Join us as we introduce you to the latest 8×8 experience.