IT & Security Services – SynergyGroup2023-05-31T13:42:20+01:00

IT & Security Services

When it comes to IT and Security, we know that with any technology solution there will be challenges along the way, it’s why we believe there’s a synergy to the way we deal with these issues and the continuing trust clients place in us.

Team talking and mobile device with network illustration
Team talking and mobile device with network illustration

IT & Security

When it comes to IT and Security, we know that with any technology solution there will be challenges along the way, it’s why we believe there’s a synergy to the way we deal with these issues and the continuing trust clients place in us.

020 3551 7773       synergy@synergygrp.co.uk

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IT and security solutions tailored to you

Providing intelligent advice, deployment, and support, we are here for clients that require a reliable and secure technology service that will support their growth and strategic requirements.

Acting as an extension of our client’s team we operate to the same values, culture, and business priorities. We provide a single point of responsibility and respond to any day-to-day technical issues with pragmatic, cost-effective solutions. We take care of the immediate technical tactical requirements as well as planning for long term strategy. This enables company leaders to focus on growing their business.

Managed IT Support

With many complex interconnected systems, the tiniest problem can massively impact business performance. Given the change in working locations, times, and the challenges of modern-day workforces, the speed at which these issues are addressed has a tangible business cost. This is why our team of excellent engineers with over 50 years of collective experience are entirely based in the UK, and we have flexible coverage hours that suit your business needs.

Synergy has been an MSP for over 20 years. During this time, we have provided outsourced IT support and technology solutions to businesses of all sizes across a multitude of sectors. We are experts at steering a business through the technological landscape and our meticulous approach to problem solving and planning have resulted in many long-term clients that have absolute faith in our abilities and vision.

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Dedicated support

Our tailored IT support provides rapid response, with a team of dedicated professionals ready to step in and resolve the issues impacting your performance. Synergy can provide remote support to office-based or homeworking teams quickly and efficiently. In the rare event that we are unable to resolve the issue remotely, we can deploy engineers onsite to work towards a resolution.

Our UK-based, multi-disciplined, service desk technicians are available to support any of a business’s IT needs, and thanks to this multi-disciplined strategy you can be assured that you will avoid the common problem of being passed from pillar to post within a call centre trying to find the correct expert to help you with your issue.

Global out of hours IT support, at the same price as UK daytime

If you have a business in the UK and either already have or are looking to open offices in other countries, while still retaining control and ensuring support from the UK, Synergy’s global managed service is made for you.

Our tailored solution provides cover, with live engineers that have full access to your systems and services in the same way a UK based or ‘in-hours’ team would, at a lower cost.

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IT Consultancy

At Synergy we always start with making the most of your current investments and assets, avoiding the typical rip-out and replace mentality of so many other providers. We don’t only focus on immediate needs but can also advise on future strategies to ensure the business’s IT is more resilient and flexible.

Synergy will work with clients to understand their business requirements. Based on a comprehensive review, we will plan for your IT Infrastructure moving forwards, any outsourced IT solutions and ensure the resources are in place when required for the business’s long-term growth.

Security & backup solutions

Disasters can happen and cyber-attacks are becoming increasingly sophisticated.

When was the last time your business underwent an external vulnerability test or reviewed existing security processes? Do you have a disaster recovery plan in place? Have you tested your plan to ensure that it works as expected? If the answer is no to any of these questions, then perhaps it is time to give us a call.

We work with an array of security products and partners to offer businesses a full suite of services that are focused on security and disaster recovery.

These include but are not limited to the following:

Webroot endpoint protection

A next gen endpoint protection and anti-virus solution. Fully cloud-based with the ability to protect a large number of client and server operating systems.

Microsoft Enterprise Mobility + Security

This suite of management and security applications offers customers an easy way to manage and secure a complex array of company- and employee-owned devices.

Microsoft Defender for Cloud Apps

Microsoft Defender for Cloud Apps is a Cloud Access Security Broker (CASB) that operates on multiple clouds. It provides rich visibility, control over data travel, and sophisticated analytics to identify and combat cyber threats across all your cloud services.

Microsoft Advanced Threat Analysis

Microsoft Advanced Threat Analysis is a framework included in each customer Microsoft 365 environment. It learns from employee behaviour and identifies any activity that doesn’t fit the norm.

Acronis Cyber Protect Cloud

Cloud-based backup system that fully supports Azure Cloud-based services as well as on-premises devices.

Mimecast

Mimecast provides comprehensive email security and compliance via an integrated, multitenant, cloud-based platform.

Peace of mind as a service

With our portfolio of security solutions, we provide a full spectrum of protection for devices from server to smartphone, securing users, data, and devices even when not attached to a corporate network.

Security and availability are equally important for data, but no company wants to spend unnecessary time and money to guarantee them. Cloud-based security and backup solutions provide simpler, cheaper peace of mind with minimal up-front cost and ongoing support so that customers can concentrate on business growth.

What we cover

What we cover

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Telephony & Mobile

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IT & Security

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Cloud & Productivity

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Connectivity

Voice Integrations by 8×8 to benefit your business

8×8 Voice for Microsoft Teams provides enterprise-grade phone system functionality with global PSTN connectivity to customers that want to retain Microsoft Teams as their sole collaboration interface. Facilitating secure, compliant, feature-rich collaboration and communication from anywhere on any device.

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How Synergy supported Key Currency in making £700m of FX transactions

“Over the past 12 months, Key Currency have transacted over £700 million of foreign exchange in 39 different currencies. Synergy, as a key partner, have played a big part in that achievement.”

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Latest blogs and news

Download the 8×8 Voice for Microsoft Teams eBook

Take the next step

Speak to one of our experts

Call: 020 3551 7773
Email: synergy@synergygrp.co.uk