Create better, smarter omnichannel self-service experiences. 8x8 Intelligent Customer Assistant Is Your New Conversational AI Partner

Do you want to improve your customer services performance? If you're struggling to keep up with customer demand or want just to improve your team’s performance, we have a solution that will help you get there...

Do you want to improve your customer services performance? If you're struggling to keep up with customer demand or want just to improve your team’s performance, we have a solution that will help you get there...

Easily integrate business communications into Bullhorn to create a single-user experience.

The importance of UCaaS for remote and hybrid workforces In this video, Mathew Jennings and Ben Avery have a conversation about The importance of UCaaS for remote and hybrid [...]

How UCaaS can help your business be more agile In this video, Matthew Jennings and Ben Avery have a conversation about how UCaaS can help your business become [...]

If you're looking to improve your business results, customer experience should be a top priority. A recent study by Forrester found that increasing customer retention rates by just 5% can lead to increases in profits of up to 95%...

In order to meet the demands of today’s marketplace, businesses must be agile and adaptable. An integrated Customer Relationship Management software can help businesses to increase their agility and productivity by providing a centralised platform for managing customer data...

To optimise the workforce, organisations need to constantly evaluate and improve their processes. This means looking at how employees are performing and identifying where...

In order to ensure that a company’s products and services are of the highest quality, it is important to establish and implement an efficient solution that allows you to manage information more efficiently. Having a centralised data hub with built-in analytics is key to improving...