Effective business communication solutions

With the right technology and strategies in place, your company can be more efficient and effective than ever before.

We’re sharing the following library of informative videos and eBook to introduce some effective solutions which can support your business communication performance. View and download at your convenience, give us a call on 020 3551 7773 if you have any questions or need further information.

Regardless of your industry, effective business communication is an important element that every company needs.
This involves not only getting information flowing within the organisation but also effectively communicating with customers.

2023-10-17T20:28:24+01:00

Do you want to improve your customer services performance? If you're struggling to keep up with customer demand or want just to improve your team’s performance, we have a solution that will help you get there...

2023-04-27T02:56:33+01:00

Do you want to improve your customer services performance? If you're struggling to keep up with customer demand or want just to improve your team’s performance, we have a solution that will help you get there...

2023-03-22T21:50:20+00:00

If you're looking to improve your business results, customer experience should be a top priority. A recent study by Forrester found that increasing customer retention rates by just 5% can lead to increases in profits of up to 95%...

2023-03-22T21:50:47+00:00

In order to meet the demands of today’s marketplace, businesses must be agile and adaptable. An integrated Customer Relationship Management software can help businesses to increase their agility and productivity by providing a centralised platform for managing customer data...

2023-03-22T21:51:32+00:00

In order to ensure that a company’s products and services are of the highest quality, it is important to establish and implement an efficient solution that allows you to manage information more efficiently. Having a centralised data hub with built-in analytics is key to improving...

2023-03-22T21:51:54+00:00

The Auto Attendant feature can be used in the place of a live receptionist, or to automatically transfer calls to the right team. The 8x8 Auto Attendant can even route calls based on time of day for weekends, weekdays, holidays, and business exceptions...