In the ever-evolving landscape of technology and software, understanding the intricacies of Microsoft licensing can be a daunting challenge. For businesses, the choices they make in this realm can have far-reaching financial implications. In this blog post, we’ll delve into the importance of Microsoft licensing, the costly mistakes that can arise from misinformation, and the invaluable expertise that comes with 25 years in the IT industry.

The Microsoft Licensing Maze

Microsoft offers a wide range of licensing options, and navigating this complex maze can be perplexing for even the savviest of IT professionals. The wrong licensing choices can lead to overpaying for software or missing out on essential features. That’s where experience truly shines.

Why Experience Matters

At SynergyGroup, we’ve been in the IT industry for over 25 years. During this time, we’ve amassed extensive knowledge about Microsoft licensing, learning the ins and outs that are often missed by less seasoned providers. We’ve witnessed the evolution of licensing models and have fine-tuned our understanding to help clients make the best decisions for their unique needs.

The Costly Mistake

Consider the case of one of our clients who were in the process of setting up a telephony system. They were advised by a third-party business to opt for a specific Microsoft license, one that came at a hefty premium. This licensing plan was purported to be necessary for their telephony system to function.

However, our experienced team knew otherwise. We recommended an alternative licensing plan that was not only more cost-effective but also aligned perfectly with their telephony requirements. The third-party business was reluctant to heed our advice, insisting that their chosen licensing plan was the only way forward.

The Test Run

Despite the resistance, our client decided to run a test with the licensing plan we had recommended. The result? A resounding success. Their telephony system functioned flawlessly with the less expensive licensing option, and they immediately saw a reduction of over 50% in costs per person per month.

The Takeaway

This case serves as a stark reminder of the critical role experience plays in the realm of Microsoft licensing. Without the insights gained from years of industry expertise, our client could have paid a hefty premium needlessly.


In the world of IT, the choices you make today regarding licensing can significantly impact your bottom line. Trusting experienced professionals like SynergyGroup, can mean the difference between costly mistakes and cost-effective solutions. Don’t underestimate the value of knowledge honed over 25 years in the industry—choose a partner who understands the complexities of Microsoft licensing inside and out.