When considering adding Voice to Teams, to accept and make phone calls directly from the interface, you might ask yourself:

  • What kind of #telephony coverage do we need?
  • Is it complicated to set up?
  • Will it require user training?
  • Can I use Teams with my #callcentre software?

Answers and tips are here!

Like all technology choices, the devil is in the details. We hope you find the article helpful and don’t hesitate to call us at SynergyGroup to discuss your own requirements on 0800 915 6666.