To optimise the workforce, organisations need to constantly evaluate and improve their processes. This means looking at how employees are performing and identifying where...

In order to ensure that a company’s products and services are of the highest quality, it is important to establish and implement an efficient solution that allows you to manage information more efficiently. Having a centralised data hub with built-in analytics is key to improving...

The Auto Attendant feature can be used in the place of a live receptionist, or to automatically transfer calls to the right team. The 8x8 Auto Attendant can even route calls based on time of day for weekends, weekdays, holidays, and business exceptions...

Salesforce is a powerful CRM tool that can help your team manage and track customer interactions and data. But did you know that 8x8 has a native integration with Salesforce and Microsoft Teams that allow you to manage your team's interactions...

8x8 gives your Microsoft Teams Users advanced voice capabilities with a business phone system that is easy to use, collaborative, and mobile. Empower your employees with the ability to work from anywhere...

End users can retain their preferred Teams interface - desktop app, web app or mobile app - to make and receive calls seamlessly via the 8x8 infrastructure with no other app to download, install or manage...

Imagine being able to take your office with you everywhere. You can now do this through Microsoft Teams Voice, which is an innovative cloud phone system for all of life’s occasions...